Refund policy
Payment for paid plans isn't open yet. Refund criteria will be published in the terms of service and refund policy before paid payment starts, and no payments are made before then.
Current payment and refund status
- Paid payment not started In preparation
- Payment for the Standard and Business plans isn't open yet, and prices haven't been published.
- No charges
- No payments are made before the refund criteria are published.
- Criteria published first In preparation
- Refund criteria will be published in the terms of service and on this page before paid payment starts.
Explained when payment starts
The items below will be published on this page, in the terms of service and on the pricing page when paid payment starts.
Refund policy
- Refund eligibility and criteria
- How to request a refund
Pricing page
- Payment methods
- Billing cycle
- How tax invoices (Korea) are issued
Payment status by plan
| Plan | Price | Payment |
|---|---|---|
| Free | Free | No payment |
| Standard | To be published | Before payment starts |
| Business | To be published | Before payment starts |
| Enterprise | Quote | Set in the adoption contract |
Payment and refunds
I want to adopt a paid plan now.
If you need a paid adoption before paid payment opens, contact us through Talk to sales. Pricing, SLA and on-premises scope may be set in a separate quote and contract.
I'm using it now. Can I be charged?
No payments are made before the refund criteria are published.
Where can I check the refund criteria?
They'll be published in the terms of service and on this page before paid payment starts.